How do I return a product?
If you would like to return a product purchased on unitehair.co.uk you may do so within 30 days of purchase. In order to return a product please email email@example.com to obtain a return authorization form.
Products returned without prior authorization will not be accepted. UNITE is not responsible for any lost or stolen returns – when sending back your exchange or return items please be sure to add insurance to your shipment.
We will process your return as quickly as possible; however, it may take up to 5-7 business days for the return to be processed. Refunds are credited to the original payment card only.
Note: Products purchased on our site cannot be returned to our salons or distributors. All shipping fees are non-refundable.
All returns should be shipped to:
Unit 4, 5 & 6 The Markham Centre, Station Road, Theale, Reading, Berkshire, RG7 4PE
If you are a UNITE salon and need to make a return please contact your UNITE Sales Representative for details.
If you have a question about a return, please contact us at +44 (0)118 930 2338 or email firstname.lastname@example.org
WHAT IF MY ORDER ARRIVES DAMAGED?
If your order arrives damaged please contact us at +44 (0)118 930 2338 or email email@example.com for assistance.
Please provide your order number so we can quickly reference and resolve it, and please be sure to keep your
damaged items for reference.